As a practice that always strives to give our patients the best possible treatment we understand that your feedback is critical.

We are dedicated to continuing our commitment to you, the patient, and ensuring that your ideas and comments are listened to and acted upon. In doing this you may receive patient feedback forms via email or when you visit the surgery*. Please take the time to complete these and help us to help you.

Supplied at the practice is also a suggestions box and a book for your comments about our dentists and team*.

In addition to this, if you would like to leave us a comment, make a complaint or suggestions please contact us. Our Manager, who is always happy to talk with you personally and make sure that your view point is heard and where appropriate, investigated and acted upon.

If you are not happy with the outcome of any point you bring to the practices attention you can contact the following:

Private Treatment

If you wish to make a complaint about private dental services, contact the Dental Complaints Service on Telephone: 08456 120 540 Email:

This service is funded by the General Dental Council, which sets out standards of conduct for and regulates all dental professionals in the UK.

*All can be done in confidence. 

NHS treatment

If you wish to make a complaint about NHS dental services, contact NHS England on 0300 311 22 33 or e-mail with the subject line as “For the attention of the complaints team”.

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Site last updated April 2024

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